- A clear photo of your document — including any signature and seal area. 文件清晰照片（含签名和印章部分）。
- Which country — and which specific office — will receive it. A marriage registry in Hangzhou and a bank in Shanghai have different requirements; knowing the receiver is how we quote accurately the first time. 接收的国家和具体单位。
- Your deadline, if you have one. Standard and rush are different products with different prices — tell us the real date and we'll tell you honestly whether it's reachable. 截止日期（如有）。
No document yet? That's fine — if you need a certified copy of a birth certificate, an FBI report, or a corporate certificate, we order it as part of the service. Just tell us what you need and where it's going. 还没有文件也没关系，我们可以代为调取。
